Clearance Items & Weight-Based Surcharges
All items over five (5) pounds will incur a weight surcharge based off the following scale.
5 to 10 pounds—$5.00
11 to 15 pounds—$10.00
16 to 25 pounds—$15.00
26 to 40 pounds—$20.00
41 to 60 pounds—$25.00
61 to 80 pounds—$30.00
81+ pounds—$35.00(+)*
Example: An order weighing 61 pounds will incur a $30 weight surcharge.
*Please note: orders weighing 81+ pounds are subject to a minimum $35 surcharge. Actual surcharge will vary based on total order weight.
Example: An order weighing 61 pounds will incur a $30 weight surcharge.
*Please note: orders weighing 81+ pounds are subject to a minimum $35 surcharge. Actual surcharge will vary based on total order weight.
Shipping FAQs
How can I track my package?
View your order status, estimated delivery date, and tracking information if available using our Check Order Status online form.
Orders typically process and ship 24-48 hours after the order is submitted.
Once your order ships, you'll receive a shipping confirmation email that includes an estimated delivery time frame. Click on the "Track My Package" link in the email to view details about your package. While on the "Track My Package" page, you'll have the option to sign up to receive text updates about your delivery.
Orders typically process and ship 24-48 hours after the order is submitted.
Once your order ships, you'll receive a shipping confirmation email that includes an estimated delivery time frame. Click on the "Track My Package" link in the email to view details about your package. While on the "Track My Package" page, you'll have the option to sign up to receive text updates about your delivery.
Is 1-2 Day Delivery available in all areas?
1-2 Day Delivery is only available in select areas. To see if this shipping method is available in your area, please enter your desired shipping ZIP code on the product page "Ship to Home" dialog box or in the shopping bag.
1-2 Day Delivery is subject to product availability.
1-2 Day Delivery is subject to product availability.
How do I know if I'll receive 1-2 Day Delivery?
If available, you can select 1-2 Day Delivery as your desired shipping method upon order placement.
You will be notified via email for all other 1-2 day deliveries.
All 1-2 Day Delivery orders will be delivered by GoLocal or Door Dash partners.
You will be notified via email for all other 1-2 day deliveries.
All 1-2 Day Delivery orders will be delivered by GoLocal or Door Dash partners.
Carrier Delays
Carriers may experience shipping delays due to weather in certain areas and increased order volumes. For more information on known carrier delays in your area, please visit the links below:
FedEx Service Alerts
USPS Service Alerts